PCS is committed to quality and innovations and will continue to expand and diversify into a foreseeable future. When you talk to PCS you will find you are talking to a team of professionals who can put their experience to work - for you.

PCS is fully accredited as an Authorised Repair Centre by both NEC Information Systems Australia and Acer Australia. So PCS is fully
authorised to provide fast, efficient and high quality warranty repairs on
your computer equipment, using only genuine NEC and Acer parts.

PCS provide genuine spare parts to repairers across the nation and are able to ship over night parts from stock. PCS is also an Authorised Orb Partner, distributing and servicing Orb products for clientele around Australia.

All PCS engineers are fully NEC and Acer trained to ensure that your desktop computer, notebook or server receives first class service in our workshop or on your premises.

As a Platinum Novell dealer and Authorised Novell Service Centre, PCS can provide you with complete installation and maintenance on your network.

The administration area of one of our modern Service Centres

CREDENTIALS:

• Acer Authorised Service Centre
• NEC Authorised Service Centre
• Orb Authorised Service Centre
• Intermec Authorised Service Centre
• Novell Authorised Service Centre
• MCSE - Microsoft Certified Systems Experts
• CNE - Certified Novell Engineers
• MCP - Microsoft Certified Professionals

PCS PROVIDES:

• Repairs of equipment at PCS Service Centre
• Telephone support
• Consultancy services
• On-site and return to base Maintenance Contracts and Warranty Repairs
• Training on-site or at PCS
• Network Cabling for most topologies
• Loading of Operating System, Software and Data Transfers
• Assistance & Maintenance of LAN/WAN - both existing and new
• Installation of Servers, PC's, Notebooks, Printers, Routers, etc - both existing and new
• Upgrades for all computer systems including memory, hard disks, CD-Rom's and Mainboards
• Fast turn around of repaired equipment
• A comprehensive range of spare parts for personal computers and laptops
• The most competitive service rates in town
• Pick up and Delivery of items for sale and repair in Sydney Metro. at minimal charges

SERVICE CHARGES (Please Note: listed pricing may change without notice. For an updated price please contact PCS Australia direct.):

• Onsite Service and Technical Support (within 25km of Base) - $160.00 + GST per Hour
• Onsite Service and Technical Support (outside 25km of Base) - $180.00 + GST per Hour
• Return to Depot Service and Technical Support - $125.00 + GST per Hour
• Travelling Time - $60.00 + GST per Hour
• Hot Load of images onto PC's/Notebooks - $35.00 + GST per Hour

RATES:

• 9:00am-5:00pm Monday to Friday - Standard Rates (as above)
• Outside standard business hours weekdays - Time & a Half
• Weekends (and Public Holidays) - Double Time

BLOCK TIME:
Due to its flexibility, Block Time may be used for a wide range of services as listed above.

• 5 Hours - $700.00 + GST
• 10 Hours - $1,350.00 + GST
• 15 Hours - $1,800.00 + GST
• 20 Hours - $2,300.00 + GST
• 50 Hours - $5,500.00 + GST
• 100 Hours - $10,500.00 + GST

Please note:

Services requested outside normal working hours will incur a higher rate. Parts are extra unless under warranty. Travel will be deducted as one way only.